On the Phone and the Internet: Bölüm 1–2 Kavram ve Kanıt

Read the original call or online message: The call begins, “Hello, this is Eren from 8B. May I speak to Deniz, please?”

1. A Eren asks Deniz to identify himself before any greeting is given.
2. B Deniz is the caller from 8B, while Eren is the requested person.
3. C “This is Eren” identifies Eren as the person being called.
4. D Eren greets the listener, identifies himself and asks to speak to Deniz.

Read the original call or online message: Mina is unavailable, so the receiver asks, “Can I take a message for her?”

1. A The receiver offers to record information that can later be passed to Mina.
2. B The receiver asks Mina to record a message instead of offering to take one.
3. C “Can I take a message?” means ending the conversation without a reason.
4. D Mina must already know the information because she is unavailable.

Read the original call or online message: A caller asks, “May I speak to Ada?” and Ada herself has answered the phone.

1. A Ada should repeat the caller’s question instead of identifying herself as the speaker.
2. B “Speaking” is a concise and suitable reply because Ada is already on the line.
3. C Ada should offer to fetch the requested person even though she is already that person on the line.
4. D “Speaking” would mean that Ada is unavailable and cannot answer the caller.

Read the original call or online message: The note reads, “For Arda: Ece called about tomorrow’s science meeting.”

1. A The words “For Arda” identify Arda as the caller about tomorrow’s science meeting.
2. B Arda called Ece to cancel tomorrow’s science meeting.
3. C Ece is the caller, Arda is the recipient and the meeting is the reason for calling.
4. D The note gives no reason for Ece’s call to Arda even though tomorrow’s science meeting is stated.

Read the original call or online message: The receiver says, “There is no Kerem here; you may have the wrong number.”

1. A “Wrong number” means that Kerem will answer immediately despite the receiver’s correction.
2. B The receiver is asking the caller to dial the same number again.
3. C The phrase “wrong number” asks the caller to wait briefly for Kerem.
4. D The reply politely states that the requested person cannot be reached at this number.

Read the original call or online message: The caller says, “Ask Can to call through the school club line after four.”

1. A Can should return the call before four through an unspecified personal number.
2. B “After four” asks Can to call back before four.
3. C The school club line is the message topic rather than the callback route.
4. D The callback route and the time after four are both necessary message details.

Read the original call or online message: A student calls the school office and says, “Good morning. This is Selin Kaya from 8A.”

1. A The words “from 8A” give the time of the call rather than Selin’s class.
2. B Selin Kaya avoids identifying herself in the school-office call.
3. C The greeting and clear identification suit the formal school-office context.
4. D A one-word casual greeting suits the school-office call better than clear identification.

Read the original call or online message: When the name is unclear, the receiver asks, “Could you spell your surname?”

1. A Spelling the surname changes the reason for the message.
2. B Spelling is requested because the caller’s message time is unclear.
3. C Spelling helps the receiver record the surname accurately instead of guessing it.
4. D The receiver should guess the unclear surname instead of checking its letters.

Read the original call or online message: The receiver does not recognise the voice and asks, “Who is calling, please?”

1. A The question politely requests the identity of the caller before the conversation continues.
2. B “Who is calling?” requests the identity of the person being called instead.
3. C The receiver already knows the caller and asks the caller to remain silent.
4. D The receiver asks for the telephone time instead of the caller’s identity.

Read the original call or online message: The receiver repeats, “The practice starts at 3.30, not 3.00, correct?”

1. A Repeating the detail checks the exact start time and reduces a recording error.
2. B The receiver is certain that both listed start times are equally correct.
3. C Repeating the time deliberately makes the message inaccurate.
4. D The repeated question changes the practice start from 3.30 to 3.00.